goperya Privacy Policy: How Your Personal Data Is Collected, Used, and Protected

When you register an account on goperya, we collect basic personal information including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, ensure you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines, and to keep your account secure. When you make a deposit or request a withdrawal, we also collect payment-related details such as your preferred payment method and transaction reference numbers; we do not store full card numbers or banking credentials on our servers. We may also collect device information, browser type, IP address, and usage data when you access the platform through your mobile browser, which helps us improve performance and detect suspicious activity. All information collected is used solely for the purposes described in this Privacy Policy and is never sold or rented to third-party advertisers or data brokers.

The personal information you provide is used to create and manage your goperya account, process your PHP deposits and withdrawals, and deliver the sports betting, slots, and fish game entertainment you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your usage data helps us understand how Filipino players interact with the platform so we can improve navigation, game availability, and mobile performance over time. We may use your information to comply with legal obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations. We will never use your personal data to send unsolicited marketing communications without your explicit consent, and you may withdraw that consent at any time by contacting us at [email protected].

goperya does not sell, trade, or rent your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP transactions, identity verification partners, and technology providers who support our server infrastructure. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required to do so by law, court order, or to protect the rights and safety of our players and the platform. Any third-party service provider we work with is carefully vetted and must meet data protection standards consistent with applicable Philippine privacy law.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to log out of your account after each session, especially when using a shared or public device. Sensitive data transmitted between your browser and our servers is encrypted using industry-standard protocols to prevent interception. Our internal access controls ensure that only authorised personnel can access personal data, and only to the extent necessary to perform their role. While no online platform can guarantee absolute security, goperya is committed to continuously reviewing and improving our security practices to keep your information as safe as possible.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and used, the right to access the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your personal data in certain circumstances, and the right to request erasure of your data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We are committed to honouring your privacy rights and will never penalise you for exercising them.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a longer period as required by anti-money laundering regulations and gaming compliance requirements. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Data that is no longer needed for any lawful purpose is securely deleted or destroyed in accordance with our internal data retention procedures. If you have questions about how long specific types of data are kept, you are welcome to contact us at [email protected] for clarification.

goperya may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update this page and notify registered players by email where appropriate. The date of the most recent review is shown at the bottom of this page. We encourage you to check this page periodically so you are always aware of how your information is being handled. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy.